Teleperformance for an International Chat Process role in Hyderabad.
Job Details:
- Company: Teleperformance
- Location: Hyderabad
- Position: International Chat Process
- CTC: ₹1.9 LPA (₹13,000 take-home salary)
- Qualification: Graduate/Post Graduate
- Work Experience: 0-3 years
- Working Days: 5 days a week
- Cab Facility: Pick-up and drop-off provided
- Notice Period: Immediate joining
- Skills Required:
- Good communication skills
- Knowledge of Artificial Intelligence
Application Process:
- Contact Person: Timila Narapareddy (Sr. HR Executive)
- Contact Number: 7981038633 (WhatsApp)
- Email: narapareddy.timila@teleperformancedibs.com
- Required Details for Application:
- Name
- Contact Number
- Email ID
- Location
- How to Apply: Share the above details via WhatsApp to 7981038633 or send your resume to the provided email address.
If you’re interested, you can directly contact Timila using the provided contact details and submit the required information or resume. Let me know if you need help drafting a message, formatting a resume, or verifying the legitimacy of this posting!
TIPS FOR HOW MAKE RESUME CHECK OUT
- Highlight Communication Skills with Specific Examples Since the job emphasizes good communication skills, showcase your proficiency in written and verbal communication. In your resume, include a dedicated “Skills” section listing “Effective Written Communication” and “Verbal Communication.” Under relevant work experience or projects, mention instances where you successfully communicated with clients, resolved queries via chat, or collaborated in a team. For freshers, include examples from academic projects, internships, or customer-facing roles like part-time jobs or volunteer work.
- Showcase AI Knowledge in a Dedicated Section or Projects The job requires knowledge of Artificial Intelligence. Create a “Technical Skills” or “Knowledge Areas” section and list AI-related skills like “Understanding of AI Concepts,” “Familiarity with Chatbots,” or “Basic Knowledge of Machine Learning.” If you’ve completed coursework, certifications (e.g., online AI courses from Coursera or Udemy), or projects involving AI tools, mention them under a “Projects” or “Certifications” section. For example: “Developed a basic chatbot using Python for a college project, improving user query response efficiency.”
- Tailor Experience to Customer Interaction and Chat Processes Whether you have 0-3 years of experience, emphasize any customer-facing or chat-based roles. Under “Work Experience,” use bullet points with action verbs like “Resolved,” “Assisted,” or “Managed” to describe tasks related to customer support, query handling, or online communication. For freshers, include internships, part-time jobs, or even academic group work that involved coordinating or communicating via digital platforms. Quantify achievements where possible, e.g., “Handled 50+ customer queries daily via email, achieving a 95% satisfaction rate.”
- Keep the Format Clean and Professional Use a simple, ATS-friendly resume format with clear headings like “Education,” “Skills,” “Work Experience,” and “Certifications.” Since this is an entry-level role, keep your resume to one page. Use a professional font (e.g., Arial or Calibri, 10-12 pt) and ensure proper spacing. Include your contact details (name, phone number, email, and location) at the top, matching the details requested in the job posting. Avoid graphics or colors that might confuse applicant tracking systems.
- Include Relevant Certifications and Education Prominently Since the job requires a graduate or postgraduate degree, place your “Education” section near the top, especially if you’re a fresher. List your degree, university, and graduation year. If you’ve taken courses related to AI, customer service, or communication (e.g., English proficiency or soft skills training), add a “Certifications” section. For example: “Certified in Introduction to Artificial Intelligence, Coursera, 2024.” This demonstrates your commitment to the required skills.
Bonus Tip: Proofread your resume carefully to demonstrate strong communication skills. Tailor it to the job by using keywords like “chat process,” “customer support,” and “AI knowledge.” If you’re sending it via email or WhatsApp to Timila, attach a PDF version and include a brief cover message referencing the job title and your enthusiasm for the role.