Work From Home Openings in Teleperforamce

Exciting Career Opportunity with Teleperformance!

Join our dynamic team as a Blended Customer Support Specialist for a prestigious client, offering a permanent Work-From-Home position combining chat and voice support.

Role & Responsibilities

Position: Blended Customer Support (Chat + Voice)
Eligibility: Open to freshers and experienced candidates (minimum 1 year of valid documentation required)
Education: Graduate degree mandatory
Communication: Exceptional English and Hindi skills (spoken, reading, and writing) with no Mother Tongue Influence (MTI)
Typing Skills: Minimum 30 WPM with 90% accuracy
Technical Requirements:
- System: Core i3 7th Gen or higher, 8GB RAM, Windows 10/11
- Camera: Mandatory
- Internet: Minimum 20 Mbps (50 Mbps preferred for optimal performance)
- Headset: USB-compatible with noise cancellation
- Power Backup: Inverter/UPS mandatory

Job Highlights

Work Mode: 100% Work From Home
Process: Inbound customer support
Schedule: 6 days a week with 1 rotational day off
Salary: ₹16,000 in-hand
Joining: Immediate joiners preferred
Preferred Background: Candidates from ICSE, CBSE boards, or graduates with BA, BBA, BBM, etc.
Interview Process
HR Interview
Skills Assessment
Operations Round
How to Apply
If this opportunity excites you, send the following to barnali.dutta@teleperformancedibs.com with the subject line including the keyword “WFH”:
Updated CV
Photo of laptop configuration (Core i3 7th Gen or above, 8GB RAM, Windows 10/11)
Photo of USB headset with noise cancellation
Screenshot of Wi-Fi speed (minimum 50 Mbps preferred)
Offer/Appointment Letter (if applicable)
Experience Letter (if applicable)
Last 3 months’ payslips (if applicable)
Full Name and Contact Number

APPLY LINK

TIPS FOR INTERVIEW

Showcase Fluent Communication: Practice clear, confident English and Hindi with no MTI to impress in the HR and Operations rounds.
Master Typing Speed: Ensure 30+ WPM with 90% accuracy; practice typing tests online to ace the assessment.
Know the Role: Understand the blended (chat + voice) customer support role to answer job-specific questions confidently.
Prepare Your Setup: Verify your system meets requirements (Core i3 7th Gen, 8GB RAM, 20 Mbps internet) and mention it to show readiness.
Highlight Relevant Education: Emphasize your graduate degree (BA, BBA, BBM, etc.) or ICSE/CBSE background to align with preferences.
Practice Common Questions: Prepare for HR questions like strengths, weaknesses, and why you want to work from home.
Test Your Tech: Ensure your camera, USB headset, and internet are functional to demonstrate WFH preparedness.
Be Punctual & Professional: Join virtual interviews on time, dress smartly, and maintain a distraction-free environment.
Show Enthusiasm: Express eagerness to join Teleperformance and highlight your customer service mindset.
Submit Complete Documents: Organize CV, system photos, payslips, and letters neatly, including “WFH” keyword, to stand out.

Resume for Customer Support Specialist (WFH) – Teleperformance

[Your Full Name]

[Your Address] | [Your Phone Number] | [Your Email Address] | Keyword: WFH

Objective

Motivated and detail-oriented graduate seeking the Blended Customer Support Specialist position at Teleperformance. Equipped with excellent English and Hindi communication skills, strong typing proficiency, and a fully compliant WFH setup to deliver exceptional customer service in a dynamic work-from-home environment.

Education

Bachelor of [Your Degree, e.g., Arts/BBA/BBM]
[Your University Name], [City]
[Year of Graduation]

[Optional: Relevant coursework or achievements, e.g., Dean’s List, Communication Studies]

Key Skills

Communication: Fluent in English and Hindi (spoken, reading, writing) with no MTI
Typing: 30+ WPM with 90% accuracy
Technical Proficiency: Core i3 7th Gen or higher, 8GB RAM, Windows 10/11, 20+ Mbps internet, USB headset with noise cancellation, inverter/UPS
Customer Service: Adept at resolving queries via chat and voice with a customer-first approach
Adaptability: Quick learner, comfortable in fast-paced inbound support environments

Professional Experience

[Your Most Recent Job Title, e.g., Customer Service Representative]
[Company Name], [City]
[Month, Year] – [Month, Year or Present]

Handled inbound customer queries via phone and chat, ensuring high satisfaction rates.
Maintained accurate records and resolved issues promptly, achieving [specific metric, e.g., 95% resolution rate].
Collaborated with team to improve response times and customer experience.

[Previous Job Title, if applicable, e.g., Intern/Trainee]
[Company Name], [City]
[Month, Year] – [Month, Year]

Assisted in [specific tasks, e.g., responding to customer emails, data entry].
Developed strong communication skills through direct client interactions.

Note: Freshers can replace this section with relevant internships, volunteer work, or academic projects emphasizing communication or customer interaction.

Technical Setup

System: [Your Laptop Specs, e.g., Core i5 8th Gen, 8GB RAM, Windows 11]
Internet: [Your Speed, e.g., 50 Mbps]
Accessories: USB headset with noise cancellation, HD webcam, inverter/UPS for uninterrupted work

Certifications

[Optional: List relevant certifications, e.g., Communication Skills Workshop, Typing Certification]
[Optional: Customer Service Training, [Issuing Organization], [Year]]

Additional Information

Languages: Proficient in English and Hindi
Availability: Immediate joiner
Preferred Boards: [If applicable, e.g., ICSE/CBSE]
Documents: Ready to provide offer letter, experience letter, and last 3 months’ payslips (if applicable)

Note: Attach photos of laptop configuration, USB headset, and Wi-Fi speed screenshot when submitting to barnali.dutta@teleperformancedibs.com.