Genpact Walk-in interviews in Hyderabad for Semi-Voice Process 2025

Genpact Walk-in interviews in Hyderabad for Semi-Voice Process 2025

Genpact Walk-in drive for Customer service: Voice roles|| Hyderabad location on 17th and 18th November 2025

*Candidate should be able to speak/read/understand both Hindi and English language.

Walk-in Timings: 11:30 AM – 1:00 PM

Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079

Graduation: Any grad except law/diploma is eligible

Experience: 0 to 3 yrs (previous exp. in voice roles)

Work location: Hyderabad (Only work from office)

Languages known: Hindi+English

Shifts: Flexible with any shift

Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copy of resume, Original Aadhar card

Responsibilities

Respond to customer queries and customer’s concernProvide support for data collection to enable Recovery of the account for end user.

Maintain a deep understanding of client process and policies

Reproduce customer issues and escalate product bugs

Provide excellent customer service to our customers

You should be responsible to exhibit capacity for critical thinking and analysis.

Minimum qualifications

Graduate (Any Discipline except Law/diploma)

Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)

Candidates upto 3-year experience in voice process are eligible