International Non Voice process jobs in First source
Job highlights
Graduate or Undergraduate with excellent written English and good typing speed
Handle multiple customer chats, provide professional responses, and follow quality guidelines
Exciting Opportunity Alert!
**Company**: FirstSource
**Role**: International Non-Voice Chat Support
**Sector**: Telecom
**Location**: Hyderabad (On-Site)
**Employment**: Full-Time | Rotational Shifts
**Job Overview**:
Become a part of our vibrant International Chat Support Crew!
We’re on the hunt for passionate, customer-centric individuals to tackle global customer inquiries through chat (no phone calls involved!).
If you’re a speedy typist, an effective communicator, and eager for an exciting challenge, this role is calling YOUR name!
**Key Duties**:
– Manage multiple customer chats simultaneously
– Deliver prompt, clear, and professional responses
– Adhere to process and quality standards
– Collaborate with team leads to enhance customer happiness
**Qualifications & Skills**:
– Graduate or Undergraduate from any discipline
– Open to both freshers and experienced candidates (No B.E./B.Tech/Masters freshers)
– Exceptional written English communication
– Solid typing speed (22–25 WPM minimum)
– Comfortable with rotational shift schedules
**Preferred Qualities**:
– Experience in chat support or customer service (International process is a bonus!)
– Sharp problem-solving skills and keen attention to detail
– Enthusiastic, team-oriented, and driven by goals
**Ready to Apply?**
- Send your updated CV to Nitika (HR) at 9910077237
CLICK HERE TO APPLY
Company: FirstSource
Role: International Non-Voice Chat Support Specialist
Sector: Telecom
Location: Hyderabad (On-Site Work)
Employment Type: Full-Time | Flexible Rotational Shifts
Position Overview:
Step into an exciting career with FirstSource’s vibrant International Chat Support Team! We’re seeking dynamic, customer-obsessed individuals to engage with global clients through written communication—no phone calls required! If you’re a quick typist, a stellar communicator, and thrive in a fast-paced environment, this role is your opportunity to shine. Join us in delivering exceptional service while working in the heart of Hyderabad’s bustling telecom sector.
What You’ll Do:
Efficiently juggle multiple customer chats, ensuring each interaction is handled with care.
Craft swift, professional, and accurate responses to meet customer needs.
Adhere to established protocols and maintain high-quality standards.
Partner with team leaders to elevate customer satisfaction and drive positive outcomes.
Who We’re Looking For:
We welcome candidates from diverse academic backgrounds—whether you’re a graduate or undergraduate, this is your chance to make an impact. Freshers and seasoned professionals are both encouraged to apply (note: freshers with B.E./B.Tech or Master’s degrees are not eligible). You’ll need excellent written English skills and a typing speed of at least 22–25 words per minute. Comfort with rotational shifts is a must, as our team operates around the clock to serve a global clientele.
What Sets You Apart:
While prior experience in chat-based customer service or international processes is a plus, it’s not mandatory. We value sharp problem-solving skills, a keen eye for detail, and a proactive mindset. If you’re a team player with a positive attitude and a drive to achieve goals, you’ll fit right in with our collaborative and energetic crew.
Why FirstSource?
At FirstSource, you’ll be part of a forward-thinking organization that values innovation and customer excellence. This role offers a platform to hone your communication skills, work with a global audience, and grow within a supportive team environment.
Ready to Take the Next Step?
If this opportunity excites you, we’d love to hear from you! Send your updated CV to Nitika, our HR representative, at 9910077237. Don’t miss your chance to join a team that’s redefining customer support in the telecom world. Apply today and start your journey with FirstSource!
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Non-voice process jobs in Hyderabad
International Non Voice process jobs in First source