Walk-in interviews in Wipro Hyderabad 2025
Time and venue:
03rd Nov – 07th Nov, 9.30 AM – 11.30 AM
Wipro Gopanpally Campus – Survey No.124, & Part of 132, P SEZ, Gopan Pally, Osman Nagar, Hyderabad, Telangana 501301
Roles and Responsibilities:
Provide exceptional customer support to international clients through phone calls, emails, and chats.
Handle customer queries related to products, services, and orders in a timely and professional manner.
Resolve customer issues efficiently by troubleshooting problems and escalating when necessary.
Maintain accurate records of all interactions with customers using CRM software.
Meet performance targets for call handling time, resolution rates, and first-call resolution.Desired Candidate Profile1-2 years of experience in International BPO or similar industry.Fluent English language skills with excellent communication abilities.
Strong understanding of customer service principles and practices.Ability to work on rotational shifts including evenings (US shift).
Proven track record of outstanding customer support/Seller supportONLY IMMEDIATE JOINERS are eligibleGraduation is mandatory
Mandatory Documents to carry:
Updated Resume
Last 3 months’ pay Slip and relieving letter
Must have Graduation Certificate or Consolidated Mark Sheet
Passport size photograph (Recent)Hard copy of Original Adhaar card.
Interview Location:Wipro Limited- Gopanpally Development Center (GPY) Survey No.124, & Part of 132/P SEZ Gopanapally Hyderabad – 501301