Work From Home jobs for Freshers in Telangana
Customer Support Executive Job Description at NoBroker.com
Company Overview: Join NoBroker.com, India’s fastest-growing real estate platform, and contribute to revolutionizing the real estate industry by providing seamless solutions for customers.
Position: Customer Support Executive (Inside Sales, Target-Driven)
Location: Permanent Work From Home
Type: Full-time
Roles & Responsibilities:
- Make outbound calls to potential customers to pitch NoBroker’s real estate solutions.
- Explain services and guide customers through their buying or renting journey.
- Achieve daily, weekly, and monthly sales targets.
- Update and maintain accurate records in the CRM system.
Key Requirements:
- Languages: Fluency in English and Hindi (mandatory); Tamil, Kannada, or Telugu (preferred).
- Excellent communication and persuasion skills.
- Must have a laptop, stable internet, and a quiet workspace.
- Comfortable working on weekends.
- Basic computer knowledge.
Eligibility:
- Education: 10th / 12th pass, Graduate, or Masters.
- Open to both freshers and experienced candidates.
Perks & Benefits:
- Permanent work-from-home opportunity.
- Fixed salary + attractive incentives (average ₹6,000/month).
- Comprehensive training and career growth opportunities.
- Supportive and fast-paced work culture.
Here are 10 unique tips to help you ace the Customer Support Executive interview at NoBroker.com, tailored to the job description provided:
- Master the Art of Concise Pitching: Practice delivering a 30-second pitch about NoBroker’s services (e.g., how it simplifies renting/buying). Record yourself to refine clarity and enthusiasm, as this role requires strong persuasion skills for outbound calls.
- Showcase Multilingual Fluency: Demonstrate your command of English and Hindi during the interview. If you know Tamil, Kannada, or Telugu, casually mention a relevant phrase or experience to highlight your language skills, as these are preferred.
- Simulate a Sales Call: Prepare for a mock sales call scenario. Be ready to pitch a real estate solution to the interviewer as if they were a customer. Focus on addressing objections confidently and guiding them through a buying/renting process.
- Highlight CRM Familiarity: Even if you’re a fresher, show basic knowledge of CRM systems (e.g., updating customer records). Mention any experience with tools like Google Sheets or basic data entry to prove you can handle the CRM requirement.
- Emphasize Weekend Work Readiness: Since the job requires weekend availability, share an example of how you’ve managed flexible schedules or thrived in dynamic work settings to show you’re comfortable with non-traditional hours.
- Demonstrate Tech Preparedness: Confirm that you have a reliable laptop, stable internet, and a quiet workspace. Mention how you’ve successfully worked or studied from home (e.g., attending online classes or managing tasks remotely) to reassure them of your setup.
- Use STAR for Target-Driven Examples: Prepare stories using the STAR method (Situation, Task, Action, Result) to showcase how you’ve met or exceeded targets in past roles, academics, or even personal projects. This aligns with the job’s sales target focus.
- Show Enthusiasm for Real Estate: Research NoBroker’s platform and the Indian real estate market. Mention a specific feature (e.g., no-brokerage model) that excites you and how you’d pitch it to customers, showing genuine interest in the company.
- Practice Handling Rejections: Role-play scenarios where a customer says “no” to your pitch. Show the interviewer how you’d stay positive, ask probing questions, and turn objections into opportunities, as this is key for outbound sales.
- Ask About Training and Incentives: Stand out by asking insightful questions like, “What training programs does NoBroker offer to help freshers excel in sales?” or “How are incentives structured for top performers?” This shows you’re serious about growth and understand the role’s perks.
- Bonus Tip: Before the interview, test your internet and audio setup to ensure a smooth virtual interview, as this aligns with the work-from-home nature of the job. Good luck!
Here are 10 concise tips to craft a standout resume for the Customer Support Executive role at NoBroker.com:
- Tailor to the Role: Highlight skills like outbound calling, sales, and customer guidance to match the job description.
- Emphasize Languages: Clearly list fluency in English and Hindi; add Tamil/Kannada/Telugu if applicable.
- Showcase Sales Experience: Include any target-driven or customer-facing roles, even from non-related fields (e.g., retail, internships).
- Mention Tech Setup: Note that you have a laptop, stable internet, and a quiet workspace to align with work-from-home requirements.
- Highlight Communication Skills: Use action verbs like “persuaded,” “explained,” or “guided” to describe past experiences.
- Include CRM Knowledge: Mention any experience with CRM tools, data entry, or basic computer skills (e.g., MS Office, Google Sheets).
- Quantify Achievements: Add numbers (e.g., “Achieved 120% of sales target” or “Handled 50+ calls daily”) to show impact.
- Keep Education Simple: List your highest qualification (10th/12th/Graduate/Masters) clearly, as the role accepts all levels.
- Add a Short Objective: Write a 2-3 line objective, e.g., “Motivated fresher fluent in English and Hindi, eager to drive sales and customer satisfaction at NoBroker.com.”
- Keep it Concise: Limit the resume to one page, use bullet points, and ensure it’s error-free for a professional impression.